• YOUR ACCEPTANCE OF THIS AGREEMENT:

    This is an agreement between you ("you", " your" "caller" or "user") and Searcho21. ("Searcho21" "we," or "our") that governs your use of the search, booking services or any other services offered by Searcho21 through its website www.searcho21.com ("Website"), telephone search, SMS, WAP or any other medium (collectively "Platforms" ). When you access, use or book any orders using any of the Platforms you agree to be bound by these Terms and Conditions ("Terms").

    1. Interpretation

    "Agreement" is for the purposes of for placing an order of goods through its advertiser registered/listed with Searcho21 as described in this agreement. All the orders/enquiries placed by you through its website www.searcho21.com ("Website"), telephone search, SMS, WAP or any other medium, will forwarded by Searcho21 to the advertisers listed with us, for further processing of your orders."Goods" means Goods described in an Order form."Intellectual Property Rights" Includes all rights in respect of copyright, trademarks, patents, designs, protection of confidential information and circuit layouts, whether arising under statute or otherwise."Order" means an enquiries/ booking request placed by you through Searcho21 which will in turn will be forwarded to respective Advertiser listed with Searcho21."Product List" means the list of Goods displayed on the Searcho21.com web site as amended from time to time.

    2. Applicability

    The terms of use will be applicable between You and Searcho21 once you have placed the order for goods as described in this agreement.

    3. Placement of Order

    You have the option of placing the order by calling to Searcho21 Caller Centre Number and/or by using the booking facility provided on the web, wap or by any other means as introduced by Searcho21 from time to time.Searcho21 does not sell or claim to sell any liquor or any other product online by itself.Searcho21 collects customer orders and forwards them to the advertiser which may or may not choose to complete the order.Searcho21 is also not responsible for the Quality of any food products/alcohol ordered from the website.To order goods from Searcho21 Platforms you must be of legal age as specified by the appropriate authority and/or as defined in this agreement. Kindly note that persons under 25 years of age residing in Delhi (or any other age limit/or any other restrictions specified by the appropriate authorities) are not permitted to place orders for alcohol, its related goods and any other specified goods by the appropriate authority. Searcho21 hereby confirms that it does not own any liquor store and is not responsible for selling and delivering liquor or any other goods.Delivery of any liquor and its related items will be in accordance with the licensing laws and any other applicable laws to which advertiser is subjected to as per the law of the land

    4. Completed Orders

    You must complete or give requisite details for completing an order form for the purposes of booking your order. You warrant that all information and data provided by you in the order form is accurate, complete and up to date. If you are placing an order through phone then in that event your order is deemed to be completed once the details are filled by the Searcho21 executive and in case you are placing an online order through Searcho21 website then it is deemed to be completed once the details are filled online in the order form.

    5. Delivery

    You hereby confirm all products are subject to availability and You acknowledge the fact that Booking of Orders are taken/booked by Searcho21 but the goods/products are delivered by advertiser listed with Searcho21 .
    No Medicine would be delivered by the vendor/ chemist without the valid medical prescription issued by the medical practitioner.

    6. Miscalculation of Charges/Fees

    If the calculation of the fee/charges is insufficient to cover the actual cost of goods which is paid by the advertiser to its wholesaler/supplier, then Advertiser is not obligated to fulfill your order. Where Advertiser chooses not to absorb the additional fee, Advertiser will notify you that the calculations are different from real costs and offer you the option of paying the difference and going ahead with the order. You may choose to proceed and pay the higher delivery fee or cancel the order.

    7. Returns or Refunds

    If at any time You are not satisfied with the quality of the Goods You have purchased, You may call Customer Care no. of Searcho21 wherein your complaint will be noted and will forwarded to the respective advertiser/supplier for its resolution or you can directly complaint to Advertiser and may claim for a credit, replacement or refund of the purchased damaged or incorrect product. Further, You hereby confirm and agree that the You will not claim or allege anything against Searcho21 in respect of the goods which are provided it to you by the Advertiser.

    8. Pricing

    Searcho21 reserves the right to alter prices of goods at any time as requested by the respected advertiser of goods. All prices quoted are in Indian National Rupee (INR). All orders are subject to availability and confirmation by the advertiser of the goods and services.If any product ordered is unavailable or incorrectly priced then advertiser will advise you the correct price of the product before delivery or recommend a suitable substitute.

    9. Cancellation and Modification

    Cancellation or modification of any bookings made through Searcho21 shall be strictly in accordance with the Advertisers modification and cancellation policy, including with respect to refund. You may directly contact the respective advertiser and/or Searcho21 IVR for processing any requests pertaining to cancellation or modification. The cancellation and modification request made by you to Searcho21 IVR will be forwarded to respective advertiser for its resolution.

    10. Content disclaimer:

    We have no control over and are not responsible for the content of any third-party websites linked to or framed within the Website, or any third-party advertisements and We expressly disclaim (and do not endorse or verify) the accuracy or reliability of the content on any such third-party websites. Those links are provided for your convenience only and may not remain current or be maintained. Website links on this Website should not be construed as an endorsement, approval or recommendation by us of the linked website or its content. We are not responsible for the content or privacy practices associated with linked websites. When viewing a third party website, you should read the terms, conditions and privacy statements detailed on that website. Your use of or reliance upon such third-party websites is at your own risk.

    We derive our information from sources which we believe to be accurate and up to date at the time of publication. All information provided on the Website is provided in good faith. We do not make any representation or warranty that the information provided is timely, reliable, accurate or complete; and will not be liable for any claim or loss resulting from any action taken, or reliance made by you on any information, material or advice provided on the Website, or for any incorrect information provided on the Website.

    We reserve the right to change, update or terminate the Website and Content or any part of them at any time in our absolute discretion, without notice or liability to you.

    All of the data on products and promotions including but not limited to, the prices and the availability of any product or service or any feature thereof, is subject to change without notice by the party providing the product or promotion. You should use discretion while using the Platforms.

    Searcho21 reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in, any portion of the Platforms. Where appropriate, we will endeavor to update information listed on the Website on a timely basis, but shall not be liable for any inaccuracies.

    We reserve the right to disable links to or from third-party sites to any of our Platforms, although we are under no obligation to do so. This right to disable links includes links to or from advertisers, sponsors, and content partners that may use our Marks as part of a co-branding relationship.

    All those sections in the Platforms that invite reader participation will contain views, opinion, suggestion, comments and other information provided by the general public, and Searcho21 will at no point of time be responsible for the accuracy or correctness of such information. Searcho21 reserves the absolute right to accept/reject information from readers and/or advertisements from advertisers and impose/relax Platforms access rules and regulations for any user(s).

    Searcho21 also reserves the right to impose/change the access regulations of the Platforms , whether in terms of access fee, timings, equipment, access restrictions or otherwise, which shall be posted from time to time under these terms and conditions. It is the responsibility of users to refer to these terms and conditions each time they use the Platforms.

    While every attempt has been made to ascertain the authenticity of the content in the Platforms, Searcho21 is not liable for any kind of damages, losses or action arising directly or indirectly, due to access and/or use of the content in the Platforms including but not limited to any decisions based on content in the Platforms resulting in loss of data, revenue, profits, property, infection by viruses etc.

    11. Warranty Disclaimer:

    Please remember that any provider of goods or services is entitled to register with Searcho21. Searcho21 does not examine whether the advertisers are good, reputable or quality sellers of goods / service providers. You must satisfy yourself about all relevant aspects prior to booking / availing services. Searcho21 has also not negotiated or discussed any terms of engagement with any of the advertisers. The same should be done by you. Booking, Purchasing and availing goods and services from advertisers shall be at your own risk.

    We do not investigate, represent or endorse the accuracy, legality, legitimacy, validity or reliability of any products, services, deals, coupons or other promotions or materials, including advice, ratings, and recommendations contained on, distributed through, or linked, downloaded or accessed from the Platforms.

    References that we make to any names, marks, products or services of third parties or hypertext links to third party sites or information do not constitute or imply our endorsement, sponsorship or recommendation of the third party, of the quality of any product or service, advice, information or other materials displayed, purchased, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the Platforms.

    THE MATERIAL AND THE PLATFORMS USED TO PROVIDE THE MATERIAL (INCLUDING THE WEBSITE ) ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SEARCHO21 DISCLAIMS, TO THE FULLEST EXTENT PERMITTED UNDER LAW, ANY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS, ACCURACY AND PERFORMANCE OF THE PLATFORMS AND MATERIALS. SEARCHO21 DOES NOT WARRANT THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE CONTENT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

    SEARCHO21 DISCLAIMS ANY AND ALL WARRANTIES TO THE FULLEST EXTENT OF THE LAW, INCLUDING ANY WARRANTIES FOR ANY INFORMATION, GOODS, OR SERVICES, OBTAINED THROUGH, ADVERTISED OR RECEIVED THROUGH ANY LINKS PROVIDED BY OR THROUGH THE PLATFORMS SOME COUNTRIES OR OTHER JURISDICTIONS DO NO

    12. DISCLAIMER for "Searcho21 Verified stamp, Searcho21 Trusted Stamp", "Searcho21 GUARANTEE" and "Searcho21's Right"

    "Searcho21 verified" means, the information related to name, address, contact details of the business establishments have been verified as existing at the time of registering any advertiser with Searcho21. This verification is solely based on the documents as supplied by an advertiser/s or as per the details contained in Customer E-Registration Form.
    "Searcho21 Trusted Stamp" indicates that the identity & information of the vendors/services, viz., name, address, contact details, business name has been verified on best effort basis, as existing, based on the documents/information furnished by the vendors/service providers. "Searcho21 Trusted Stamp" are also allocated to the vendor’s/service providers considering user’s reviews/ratings or any other criteria solely.

    Searcho21 strongly recommends to its users/callers to verify all relevant details of vendors/services prior to availing any products/services from them. Searcho21 does not implicitly or explicitly endorse any product/s or services provided by the vendors/service providers.

    The "Searcho21 Guarantee" and "Searcho21's Right" is a limited assurance offered by Searcho21 that the name and contact information of the advertiser and the category in which the advertiser is listed by Searcho21, have been verified as existing and correct at the time of the advertiser's application to register with Searcho21. Searcho21 makes no representations or warranties, whether express or implied, including but not limited to warranties of the continued existence and/or operations of the advertiser, or the quality, quantity, merchantability or fitness for use of the goods or services offered by the advertiser.

    13. ADDITIONAL DISCLAIMER:

    Users using any of Searcho21 service across the following mediums i.e. through internet i.e www.searcho21.com Website, Wap, SMS, phone or any other medium are bound by this additional disclaimer wherein they are cautioned to make proper enquiry before they (Users) rely, act upon, make any kind of booking or enter into any transaction (any kind or any sort of transaction including but not limited to monetary transaction) with the Advertiser listed with Searcho21.All the Users are cautioned that all and any information/products/goods or services of whatsoever nature provided or received from the Advertiser/s is taken in good faith, without least suspecting the bonafides of the Advertiser/s and Searcho21 does not confirm, does not acknowledge, or subscribe to the claims and representation made by the Advertiser/s listed with Searcho21. Further, Searcho21 is not at all responsible for any act of Advertiser/s listed at Searcho21.

    14. Unlawful Activity

    We reserve the right (at our discretion) to investigate complaints or reported violations of the Terms and to take any action we deem appropriate including, but not limited to, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third-parties and disclosing any information necessary or appropriate to such persons or entities relating to your Registration Data, usage history, posted materials, IP addresses and traffic information etc..

    15. Risk and Title

    Risk in the goods passes to you upon delivery of the goods to the delivery address by the Searcho21 advertiser.

    16. Indemnity

    You agree to indemnify Searcho21 and its affiliates, employees, agents and representatives, and to hold them harmless from any and all claims and liabilities (including any and all attorneys' fees) that may arise from your submissions, and from your unauthorized use of goods obtained through Searcho21 (via its advertiser), from your breach of this Policy, or from any such acts arising through your use of Searcho21.com. These obligations will survive any termination of the Terms.

    17. Limitation of liability:

    You acknowledge that Searcho21 is provided "as is site" and that Searcho21 is not making and has not made any warranty or representation as to suitability, merchantability, quality of the goods which will be supplied or delivered by its listed advertiser for any particular purpose. You agree that in using Searcho21, You are not relying on any statement or representation made by Searcho21 which is not expressly contained in this Agreement.

    IN NO EVENT SHALL SEARCHO21 BE LIABLE TO YOU ON ACCOUNT OF YOUR BOOKING, USE, MISUSE OR RELIANCE ON THE PLATFORMS FOR ANY DAMAGES WHATSOEVER, INCLUDING DIRECT, SPECIAL, PUNITIVE, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES OR DAMAGES FOR LOSS OF PROFITS, REVENUE, USE, OR DATA WHETHER BROUGHT IN WARRANTY, CONTRACT, INTELLECTUAL PROPERTY INFRINGEMENT, TORT (INCLUDING NEGLIGENCE) OR OTHER THEORY, EVEN IF SEARCHO21 ARE AWARE OF OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, ARISING OUT OF OR CONNECTED WITH THE USE (OR INABILITY TO USE) OR PERFORMANCE OF THE PLATFORMS, THE MATERIALS OR THE INTERNET GENERALLY, OR THE USE (OR INABILITY TO USE), RELIANCE UPON OR PERFORMANCE OF ANY MATERIAL CONTAINED IN OR ACCESSED FROM ANY PLATFORMS. SEARCHO21 DOES NOT ASSUME ANY LEGAL LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION, APPARATUS, PRODUCT OR PROCESS DISCLOSED ON THE PLATFORMS OR OTHER MATERIAL ACCESSIBLE FROM THE PLATFORMS.

    YOU ASSUME ALL RESPONSIBILITY AND RISK FOR THE USE OF THIS PLATFORMS AND THE INTERNET GENERALLY. THE FOREGOING LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY AND TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW. SOME COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO ALL USERS; IN SUCH COUNTRIES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

    18. Changes:

    We may periodically change the Terms and the Site without notice, and you are responsible for checking these Terms periodically for revisions. All amended Terms become effective upon our posting to the Site, and any use of the site after such revisions have been posted signifies your consent to the changes. If any such change or modification is unacceptable to you, do not use the Website. If following any such change or modification you continue to use the Website or Content, you will be deemed to have accepted those changes or modifications.

    19. Privacy Policy:

    Searcho21 is committed to protecting the privacy and confidentiality of any personal information that it may request and receive from its clients, business partners and other users of the Website. To read our privacy policy statement regarding such personal information please refer PRIVACY POLICY

    You hereby confirm and acknowledge that the contact details and other details provided by you to Searcho21 will be used and forwarded by Searcho21 to the respective advertiser for which call or enquiry has been made by you.

    20. General Instructions

    Searcho21's listed advertiser/ actual business owners who has processed and delivered your order as per your request is solely responsible for quality, delivery and billing of the products. Searcho21 only acts as channel between you and the actual business owners/listed advertiser.

    We make no representation and give no warranty or undertaking (express or implied) as to the timeliness, accuracy, completeness, effectiveness or reliability of the Website or its Content for any particular purpose.

    We make no representation and give no warranty or undertaking (express or implied) as to the timeliness, accuracy, completeness, effectiveness or reliability of the goods supplied/delivered by the Advertiser.

    We will not be responsible or liable for any loss, damage, injury or other claim or outcome arising from your reliance upon the Website, or the Website's inability to meet your needs.

    We will not be responsible for any delay, failure, interruption, or corruption of any data or other information transmitted in connection with your use of the Website, which is beyond our control. For the avoidance of doubt, we do not accept responsibility for any interference or damage to your computer system which may arise in connection with your use of the Website or any linked website.

    21. Force Majeure

    Searcho21 and its advertiser will be not be liable for breach of this terms of use to the extent caused by or arising from prohibition or restriction by law or regulation or any government, fire, flood, storms, weather, strike, lock-out or other labour problems, accident, riots, acts of God or any other events which is beyond its control.

    22. Arbitration:

    In the event a dispute arises between the you and Searcho21 as per the terms of use, the parties shall attempt to amicably resolve the dispute through mutual discussions. Where the dispute is not resolved for a period of 90 days from the date of the dispute, either party can, upon giving a written notice to the other party, declare its intention to initiate arbitration proceedings. The arbitration will be conducted in English in accordance with the rules prescribed under the Arbitration and Conciliation Act, 1996. The venue for the arbitration shall be Delhi. The arbitration shall be conducted by a sole arbitrator appointed by Searcho21. The award of the arbitrator shall be final and binding on the parties. Each party shall bear its own cost of arbitration.

    23. Governing Law and Jurisdiction:

    This terms of use shall be governed and construed in accordance with the laws in India. Any dispute arising hereunder shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

    24. Provisions are severable

    Each provision of this Agreement (including these Conditions) are severable. Severance does not affect any other provisions. Please exit, if you don't agree to the terms contained in this Policy, If you have any questions or concerns about this Agreement please contact us - 8506097727 for more information.